People Places Events In History Terms Organizations
Home Invites Members Groups Events Careers Videos News Photos Blogs Polls Forums Chat
Home > Client News & Resources > Post Content

Successful Handovers (9257 hits)

How to Make a Smooth Transition

Rebecca feels stressed. She recently started a new role, and she's having problems. She didn't have a handover with her predecessor, and she wasn't given any help finding out about the tasks and projects she is responsible for.

As a result, she has missed deadlines, and she's not sure who she needs to talk to about key projects. Meanwhile, her colleagues have fallen behind with their own work as they've tried to help her out. This has been frustrating for everyone.

In this article, we’ll look at how you can avoid this kind of situation by organizing an effective handover – for someone on your team, or for your own role.
What is a Handover?

Every new person in an organization needs clear information on their tasks and responsibilities, and on how to handle them.

The person who previously did the job needs to have contributed to this before he or she leaves, so that the information reflects the role accurately. However, it's your responsibility as a manager to ensure that any information gaps are filled, and that your new team member is fully briefed when she joins.

The most successful handovers share both factual and subjective information – such as who to go to for particular types of help, the strengths of other team members, and the quirks of key clients (and what keeps them happy).

This kind of "inside information" helps a new team member quickly take ownership of her role and her responsibilities.

Continued: http://www.mindtools.com/pages/article/successful-handovers.htm?utm_source=nl&utm_medium=email&utm_campaign=13Jan15#np
Posted By: Elynor Moss
Tuesday, January 13th 2015 at 8:48AM
You can also click here to view all posts by this author...

Report obscenity | post comment
Share |
Please Login To Post Comments...
Email:
Password:

 
More From This Author
Beyonce took over the world with an HBCU-inspired Coachella performance
Good Intentions
MVSU's Zelma T. Howard Lecture Series presents poet George Drew
Thank You Rust College
Emmy winner Jesse Vaughan, 6 others to be inducted into Va. Communications Hall of Fame
We Wake Up In Love
How to run a blog for 8 years and not go insane
Why You Should Consider Doing Business With Nationwide...
Forward This Post Entry!
Client News & Resources Home
Employer Showcase
>> more | add
Latest Jobs
Middle School Math & Science Teachers with TNTP - Success Academy in New York, NY.
IT Manager, Global Assurance & Advisory with CBRE in Dallas, TX.
SOX Manager, Global Assurance and Advisory with CBRE in El Segundo, CA and Dallas, TX.
Library Assistant 8102-32 with MDRC in New York, NY.
Sales Manager with CDW in Tampa, FL.
>> more | add
Latest Member Activity
calvin cannon just became a new member. 04:20PM
frederick roberts just posted a blog entitled 'indian co-ed moriah colbert is new miss prairie view a&m university'. 03:59PM
gregory boulware, esq. just commented on a blog entitled '~ "ironically speaking!" ~'. 09:19PM
gregory boulware, esq. just commented on a blog entitled '~ chapter 5: 'farmland, a skippack retreat?' ~'. 01:22PM
gregory boulware, esq. just commented on a blog entitled '~ "in the soul and spirit of life and living!" ~'. 01:21PM
gregory boulware, esq. just commented on a blog entitled '~ 'fairmount' terror in the park: the series! ~'. 01:21PM
gregory boulware, esq. just posted a blog entitled '~ "seeing us-a lost for words" ~'. 02:23PM
markia alston just became a new member. 08:21PM
gregory boulware, esq. just posted a blog entitled '~'alexandre dumas, author/playwrite'~'. 07:28PM
gregory boulware, esq. just commented on a blog entitled '~“it came across my desk”~'. 05:47PM
gregory boulware, esq. just commented on a blog entitled '~"a man of color?"~'. 10:41PM
gregory boulware, esq. just commented on a blog entitled '~ “out from the shadows” ~'. 08:32PM
>> more | invite friends