People Places Events In History Terms Organizations
Home Invites Members Groups Events Careers Videos News Photos Blogs Polls Forums Chat
Home > Career Center > Job Seekers > Job Search
Job Title: Operations Supervisor
Company Name: CBRE
Location: Louisville, KY
Position Type: Full Time
Post Date: 05/23/2019
Expire Date: 06/02/2019
Job Categories: Accounting/Auditing, Advertising/Marketing/Public Relations, Computers, Software, Construction, Mining and Trades, Finance/Economics, Financial Services, Human Resources, Information Technology, Installation, Maintenance, and Repair, Real Estate, Sales, Executive Management, Research & Development
Job Description
Operations Supervisor
JOB SUMMARY 

Responsible for overseeing day-to-day Office and Client Services (producer support) activities for defined business lines on a local basis. Operations includes Office Services and Client Services (producer support). Will partner closely with Business Operations (P&L), Human Resources, Digital & Technology, Research, Marketing, and Facilities. Assures implementation of national operational strategies and coordinates efforts to integrate company services for clients, both internally and externally.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

In partnership with local management and market leader(s) oversees the day-to-day work flow of individual office staff to ensure deadlines and proper procedures; resolves client concerns and answers questions regarding policies and procedures. Handles day-to-day issues as they arise. Ability to identify and appropriately escalate sensitive issues.

Responsible for performing and/or overseeing activities related to office services operations including office facilities/supplies/equipment, vendor relationship management, special events, philanthropy, sustainability, and business continuity plans for an office.

Responsible for supporting or overseeing facilities project(s) to include ongoing maintenance work, transitions, relocations and new construction projects. Works with construction and project management team(s) on project timelines. May assist with facility's needs including maintenance and building access for all lines of business. May act as liaison between offices and building management.

Responsible for a wide range of employment activities for an office including recruitment, selection, on-boarding/new hire orientation, coaching, mentorship and training. In partnership with Operations Managers and Human Resources, as appropriate, will also support performance management and terminations.

Oversees the general administrative tasks of local client services team to ensure deliverables are complete and resources are deployed where needed.

Partners with local Marketing Manager and regional/corporate marketing and communications as needed to ensure effective marketing service delivery, business promotion, advertisement and public relations.

May be responsible for helping to support local accounting and finance activities including payables, revenue transactions, forecasting and budgeting, in partnership with business operations, division finance and corporate finance. May be responsible for local P&L oversight.

Responsible for the Real Estate and Business licensing processes to ensure full compliance with state and local licensing requirements.

Partners with local D&T resources and assesses technology and associated training needs in conjunction with Corporate D&T to ensure the technology needs of office are met.

Will act as a backup resource to support any function, as required

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES  

Provides supervision to individual employees within a local office. Provides assistance such as technical guidance, and/or training. May lead project teams and/or plan and supervise assignments. Recommends staff recruitment and selection. With guidance from their manager, executes on promotion, advancement, corrective action, and termination. Plans and monitors appropriate staffing levels, time-keeping and overtime. Prepares and delivers performance appraisal for staff. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE  

Bachelor's Degree (BA/BS) preferred or eqiuvalent experience. Minimum of 5 years relevant experience, including 3 years Supervisory experience.

CERTIFICATES and/or LICENSES  

None.

COMMUNICATION SKILLS  

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to internal and external clients. Ability to effectively present information. Ability to identify and appropriately escalate sensitive issues.

FINANCIAL KNOWLEDGE  

Requires basic knowledge of financial terms and principles. Ability to calculate figures such as percentages, discounts, and/or commissions.

REASONING ABILITY  

Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations.

OTHER SKILLS and ABILITIES  

High level of proficiency in Microsoft Office suite and other software.

SCOPE OF RESPONSIBILITY  

Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting department and/or project deadlines. Errors in judgment may cause short-term impact to departments.

Share |
Contact Information
Company Name: CBRE
Website:https://cbre.taleo.net/careersection/exm/jobdetail.ftl?job=19011028&lang=en&src=JB-13820
Apply Now | Forward Job to a Friend | More Jobs From This Employer
Employer Showcase
>> more | add
Latest Jobs
Superintendent with St. Mary's County Metropolitan Commission in California, MD.
Adjunct Faculty CLAS, BIOT - ADJ50003 with Azusa Pacific University in Azusa, CA.
Director of People Operations (virtual/remote) with UltraViolet in virtual, US.
Director of Women's Basketball Operations with University of Iowa-Athletics in Iowa City, IA.
School Counselor with Institution Not Listed in Interlochen, MI.
>> more | add
Latest Member Activity
jenny martin just commented on a article entitled 'scholarship opportunity for those interested in cable, tv, print, digital, and internet sales!'. 11:18AM
jenny martin just became a new member. 11:14AM
oliver crump just posted a post entitled 'the most romantic places for first sex'. 12:25PM
oliver crump just became a new member. 12:08PM
elly moss just commented on a blog entitled 'testing 1 2 3 can you hear me '. 11:20PM
elynor moss just commented on a blog entitled 'phil jackson in conversation with john salley'. 02:27PM
antonia cummins just commented on a blog entitled 'where are the friends.....'. 02:44AM
antonia cummins just became a new member. 02:43AM
elynor moss just posted a article entitled 'the secret history of south asian & african american solidarity'. 03:08PM
david johnson just became friends with elynor moss. 09:23PM
elynor moss just became friends with david johnson. 09:23PM
robert gamble just edited his profile. 09:21AM
>> more | invite friends