Student Services Specialist - Graduation Coordinator (170151)|
Polk State College is located in beautiful Central Florida between the metropolitan areas of Tampa and Orlando. It boasts a relaxed lifestyle with affordable housing. Polk County is noted to be one of most affordable place to live in the United States by the National Home Builders Association. With campuses in Lakeland and Winter Haven and centers in Bartow, Lake Wales and Lakeland, Polk State College serves over 20,000 students. We seek diverse faculty and staff with a student-centered focus to support our service excellence mission and our world class vision. Employees at Polk State College enjoy excellent employee benefits, a unique workplace environment, and the opportunity to contribute to the services and traditions that make Polk State great. For additional information on the opportunity, please refer to the Job ad, as well as the Salary Schedule located under “Employment Related Documents” on our “Careers” page.
ABOUT THE OPPORTUNITY:
At Polk State, our amazing faculty and staff create an inspiring workplace. This Student Services Specialist position reports to the Director of Student Enrollment/Registrar and plays key role in support of vital student graduation services.
ABOUT THE POSITION:
This position is responsible for a variety of services in support of the graduation process. This includes evaluating applicants for degrees, certificates and letters of recognition, and coordinating the efforts of the Registrar's Office to validate student graduates. The position also evaluates transcripts for bachelor students, functions as an advisor to students for degree completion and coordinates graduation ceremonies.
- Reviews all applications for Certification or Graduation for accuracy and graduation readiness. Approves and validates the student, issuing graduation clearance.
- Acts as primary advisor to all graduates to ensure completion of requirements acting as liaison with other departments.
- Works directly with program directors to identify valid program completers each term for state reporting.
- Prepares letters notifying students of graduation status and outstanding requirements.
- Conducts research regarding identified deficiencies or degree audit discrepancies and resolve all issues through interaction with program managers, advisors, coordinators of advising.
- Coordinates the graduation event with the Registrar and manages all student-related activities for each graduation.
- Prepares and analyzes statistical reports on graduation and completion.
- Creates and disseminate graduation instructions for use on the web and to students.
- Prints, prepares and oversees the dissemination of all diplomas and certificates.
- Serve as liaison for all graduation ceremony activities to vendors and contractors. Serves as permanent member of the Commencement Committee.
- Develops and conducts training and provides support to faculty and staff regarding the College’s policies and procedures for graduation.
- Provide graduation and completion seminars for program students.
- Responds to requests for graduation and commencement information.
- Other duties as assigned
This position is a level P11. Please see starting salary range below.
Qualifications & Requirements
- Good organizational skills, with special attention to details.
- Good oral and written communications skills.
- Ability to work with sensitive information and to maintain the highest level of confidentiality.
- Tact, diplomacy and judgment required in dealing with others. Excellent customer service skills.
- Office skills at the supervisory level.
- Proficient in word processing.
- Strong knowledge in Excel and working knowledge in Access.
- Good human relations skills.
A bachelor’s degree from a regionally accredited college or university is required.
At least two years of professional, exempt level Student Services experience in admissions, advising, financial aid, or registration is required.
We offer an excellent employer-paid benefits package including the following: Medical, Dental, Life, Long-Term Disability, Vacation (except faculty), Holiday and Sick Leave, Retirement (if eligible) and college fee waivers. Other employee-paid, voluntary benefits (vision, short-term disability, etc.) are also available.
- Application Requirements: A completed online application consists of:
- a resume, and
- an electronic job application (all sections completed).
Submissions that do not include all required information will not be considered.
- Background Screening: Reference checks, successful completion of a Level II background check (fingerprinting), and third-party Education Verification for all stated degrees will be required prior to employment.
- Non-Instructional Transcripts: For most professional/salaried positions (P16 and below), uploading of unofficial transcript(s)(with confidential information redacted) during the hiring process is welcomed, but not required. However, please note that education will be verified for all stated degrees.
- Foreign Transcripts: For staff positions where a degree is required, all international degrees must have their coursework evaluated in terms of U.S. "equivalency." Polk State College requires that all international credential evaluations be conducted by one of the companies affiliated with the National Association of Credential Evaluation Services, Inc. (NACES®). More information about NACES® affiliatescan be obtained at the NACES® website.
- Submission of official transcripts will be required as a condition of employment following receipt of job offer.
- Veterans’ Preference: Eligible applicants must use the Documentation Form to apply for Veterans’ Preference for positions in qualifying categories. All required documentation (Polk State Veteran’s Preference Documentation Form and the DD-214) must be submitted with the completed application for consideration.
- As a general rule, Polk State College does not provide H1-B visa sponsorship. Exceptions may be made based on the College's need for a candidate with unique skills and expertise and where the College cannot otherwise recruit and hire qualified non-sponsored candidates.
- Relocation: Polk State College does NOT provide relocation assistance for this position.
- This position will close at 8:00 a.m. on Monday, October 30, 2017.
NOTE: We encourage applicants to provide feedback of their experience or request help at Careers@polk.edu.
Polk State College does not discriminate on the basis of race, color, national origin, ethnicity, sex, age, religion, sexual orientation, marital status, veteran status, genetic information, disability, or pregnancy in its programs, activities, or employment. The following person has been designated to handle inquiries regarding the non-discrimination policies: Valparisa Baker, Director, Equity & Diversity (Title IX Coordinator), 999 Avenue H, NE, Winter Haven, FL 33881, Office: WAD 227, 863.292.3602 Ext. 5378, firstname.lastname@example.org.
Polk State College is a drug-free workplace and participates in E-Verify.
Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. If you feel you require a reasonable accommodation to apply for a position with Polk State, please call 863-297-1070 or e-mail Careers@polk.edu and let us know the nature of your request, along with your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will receive a response.